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Fasteners & Engineering Privacy & GDPR Notice

We take your privacy concerns seriously; we abide by the UK and EU rules on data protection, our only intention is to use your personal data to do good by serving you well. We will not sell, trade or rent, in any form, your personal data to a third party. We will only provide your information to a third party when it is necessary for processing your order and facilitating delivery. Finally, we will not SPAM you with emails, we hate it too. We will only send you the monthly email newsletter that you would have opted into and can opt out of at any time.

The Website

This website and its owners take a hands-on approach to user privacy and take the necessary steps to protect the privacy of its users throughout their visit to the website. This website complies with all UK national laws and requirements for user privacy, and in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (The General Data Protection Regulation – GDPR).

Use of Cookies

This website uses cookies to enhance the user's experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user, on their first visit to the website, to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's Internet browser that track, save and store information about the user's interactions and usage of a website. This allows the website to provide the users with a tailored experience. Users are advised that if they wish to deny the use and saving of cookies from this website to their Internet browser, they should take the necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors.

The FES website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

As part of our Google Analytics tracking, we retain user and event data for 26 months. Please note, no personal data is stored; it is all anonymous and simply used to ensure our customers are having a positive website experience. Information we can learn from our Google Analytics account includes: what day/time a user visitd our website, location of user (usually by country or city), pages visited, time spent on our website, the device used when visiting our website, and the referring website (ie Google/ Bing/ Yahoo etc). No personal data is collected.

Contact & Communications

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (The General Data Protection Regulation – GDPR). Every effort has been made to ensure that there is a safe and secure form to email a submission or request but users using such form to email do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are in addition to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.